FAQ

How do I pay for your product?
We accept PayPal and all major debit or credit cards such as VISA, MasterCard, Maestro, American Express, etc...
I'm having trouble with the payment process.
If you have any problems with payment, please contact us with as much information as possible about your order. We will try to fix this.
Which countries do you ship to?
We ship to most countries worldwide.
Can I get free shipping?
We offer free shipping on all orders over $50.
How much is shipping?
Shipping costs depend on the country you live in. The price will be shown to you during the checkout process before submitting your purchase.
How long will shipping take?
Packages may take 7-15 business days to reach you. Please keep in mind that delivery times may be affected by busy seasons such as Christmas or other holidays, which may cause minor delays during this period.
I have not received my order even though the estimated delivery time has passed. what do I do?
If your item takes a long time to arrive, please contact us and we will provide you with a solution immediately.
Can I get tracking information?
We ship all orders via a fully tracked postal service, you should have received a tracking number in your shipping confirmation email.